Help Center

Registering is simple!

Just head over to our sign up page to join our Celltrient community.

There's no need to worry, we're DPA- compliant meaning we care about keeping your details safe.

For more information, please visit our Privacy Policy page.

Don't worry, by heading to the log-in page and selecting 'Forgotten your password' you'll be on your way to getting it reset in no time!

If you don't want to receive our exclusive offers and promotions then you can log-in to your account and select the 'Email Preferences' option to make this change.

Don't forget, you can choose to re-subscribe at any time!

All Celltrient stock depends upon availability. We want you to be able to order and receive the products you love effortlessly, so we'll always aim to let you know if an item is out of stock.

Now and again there can be an unexpected delay, if so we'll get in touch to let you know.

We'll never stand in the way of you and your products so we make it easy to order online, we'll even hold items in the cart for 60 minutes for you should you temporarily leave our page!

Find the products you want and add them to the cart. You can either carry on shopping or checkout if you've got everything you need.

If you have any addresses or payment options saved to your account then these will automatically display in the checkout, making it quick and easy to complete the order. Otherwise you’ll need to enter the details manually.

Check everything is correct and you're good to go! We'll send you an email as soon as the order is on its way.

Absolutely! Click on the cart icon at the top of the page and you'll be able to see the item(s) you have in there so far.

Use the + button to stock-up on your favourite items, or the – button if you've selected too many. If you want to remove an item completely then click the x button.

Our Customer Service team is always on hand to provide support and guidance. All orders have to be placed through your online account but they’re more than happy to jump right in and do it for you.

Head over to our contact page to get in touch with them now.

Absolutely, you can select a delivery address at the checkout stage. Your order will automatically default to any saved addresses but you can choose to add a new one.

We'll send you an email as soon as it's on the way! Or simply check your account to track it.

Plus, we ship all items separately, making sure you get what you need as quickly as possible.

Your account makes it easy to keep track of all your orders.

Once you’ve logged in you’ll see each individual order that you’ve placed with us. Select the one that you want and discover all the information you need.

We’ll also send you an email as soon as it’s on the way!

Your account will show any previous orders you’ve placed.

Click on the order you want to view to find out more. If the order has been sent tracked then you’ll be able to click through to track it from your account.

The email we sent you regarding the dispatch of your order will also let you know when we expect the order to arrive.

Not found the information you need? Send our Customer Service team a message while you’re in your account.

Once you've placed your order we cannot make any changes to it.

If you want to try and cancel so that a new order can be placed, then you'll need to log-in to your account.

Select the order you wish to cancel and you'll see that you can choose to cancel individual items or the whole order.

We'll send you an email within an hour to let you know if the cancellation worked. Please don't place a new order until you hear from us.

We're sorry that happened! We take pride in all our products.

So that we can look into this for you, please contact us to tell us more.

It'd really speed things up if you could find the information below before contacting us, don't worry if you can't though, we can help once you get in touch.

1. Order Number

2. Product Name

3. Details of the fault

4. Images that support the fault, if applicable

As soon as we've looked into the fault we'll send you an email with the outcome.

Our production facility is independently certified against the British Retail Consortium Global Standard for Food Safety and achieved a Double A grade earlier this year, the highest attainable grade; guaranteeing we work to excellent manufacturing practices.

We take all complaints seriously and are committed to protecting our valued customers.

If you do have a concern regarding the quality of any of our products then please raise this with our Customer Service team.

It'd really speed our investigation up if you could find the information below before contacting us-

1. Order Number

2. Product Name

3. Batch Number

4. Expiry Date

5. Images where applicable

6. A brief summary that details the actual complaint

Please keep the product until you have spoken with our team who will advise whether or not we require it back for further analysis.

We're sorry to hear that, sometimes things can go wrong but don't worry as we can help. Please send us a message through your account.

We'll need to know the following-

1. Order Number

2. Incorrect item received

3. The correct item ordered

As soon as we've looked into what's happened we'll send you an email with the outcome.

We take pride in our products so we’re sorry to hear you’ve received your order damaged.

Sometimes things can go wrong but don’t worry, as we can help. Please send us a message through your account.

Please don’t throw the item away, we may ask for pictures of the damage to ensure we take measures to prevent it happening again.

As soon as we know what’s happened, we’ll send you an email with the outcome.

We ship items separately to make sure you get what you need as quickly as possible.

Your dispatch confirmation email will list the items that have been sent. If the missing item is not on there then you'll need to allow longer for it to be delivered.

If the item has been sent, then send a message through your account to let our Customer Service team know and they’ll be happy to help.

We offer a variety of online payment methods to ensure our customers can access Celltrient™ products with ease.

Visa

Visa Debit

Mastercard

American Express

You can select your preferred payment method at checkout. As we take fraud very seriously, you will face validation and authorization by us and the card issuer.

This is just so we can keep our customers safe!

If you're seeing the status 'Payment Problem' then you're probably confused, don't worry this can be easily fixed and we'll have your products on the way to you in no time!

Before re-entering any card details you'll need to make sure that the expiry date and billing address are correct. We also recommend checking funds in the account.

If you've done all that and still can't fix the problem then please contact our Customer Service team who'd be happy to help.

If you want to add new payment details then you’ll need to do this at the checkout stage.

Your new card details will be saved once your order has been placed. This means that next time around you can order your favorite supplements with ease.

We like to make things as easy for you as possible, including getting discount off your favourite Celltrient products.

Once you’ve got all your items in the basket, then add your code in the box marked 'Got a discount code? Enter it here'. Clicking 'Use Code' will apply the discount.

If the code doesn’t work then you'll need to check you're not trying to use more than one offer, you can only use one per order. Please refer to the terms and conditions of an offer.

Still having problems? You can contact our Customer Service team through your account.

We're sorry to hear your code isn’t working! To find out why, you'll need to check the terms and conditions of the offer.

If the code is valid and you’re not trying to use more than one code per order then contact our Customer Service team through your account .

Sales tax charges are dependent on the U.S. state that orders are shipped to. If your order will be shipped to one of the following states, it will include a sales tax charge.

Alabama

California

Colorado

Connecticut

Hawaii

Illinois

Indiana

Kentucky

Maine

Maryland

Massachusetts

Michigan

Minnesota

Mississippi

Missouri

New Jersey

Nevada

North Carolina

North Dakota

Ohio

South Carolina

South Dakota

Utah

Vermont

Virginia

Washington

Wisconsin

Earn $10 for every successful referral and your friends will get 15% discount!

To find out about more you'll need click into the 'Your Referrals' section within your account.

In addition to the product value, we charge for shipping and sales tax. Sales tax charges will only apply to orders being shipped to the following states:

Alabama

California

Colorado

Connecticut

Hawaii

Illinois

Indiana

Kentucky

Maine

Maryland

Massachusetts

Michigan

Minnesota

Mississippi

Missouri

New Jersey

Nevada

North Carolina

North Dakota

Ohio

South Carolina

South Dakota

Utah

Vermont

Washington

Wisconsin

We send you an email as soon as your order is on the way, so that you can find out when it will arrive.

For tracked orders, use the tracking link provided in your email or located in your account to check where your order is.

Have you checked for any delivery cards? Your parcel may have been left somewhere safe, such as with a neighbor or been taken to a local depot.

Our Delivery Information page can give you more information and timescales.

If you do need to report your order as lost then please contact our Customer Service through your account.

All our delivery options can be found on our Delivery Information page.

Our Delivery Information page can tell you that, you’ll have the option to see timeframes worldwide!

It's possible yes.

Any order placed for delivery outside of the US could result in custom charges or import duties. The recipient of the package will need to pay any applicable charges prior to receiving their goods.

As we don't have control over these charges we are unable to advise what the cost may be.

Don't worry, if your order cannot fit through the mailbox or requires a signature then you should receive a delivery notice.

This card is from the courier and lets you know where your package is and how you can collect it.

Due to unprecedented demand and ensuring our staff remain safe as we process your orders, we are running a little behind. Our warehouse team are working hard to ensure you receive your essentials as soon as possible but please expect a 48-hour delay to the shipping of standard delivery orders. Our express delivery service remains unaffected.

Please refer to our Terms and Conditions page.

If you're having problems accessing the checkout or any part of our website, then please get in contact with our Customer Service team via your account straight away so we can fix this for you!

Please refer to our Privacy Policy page.

A new range of supplements and nutritional beverages formulated with targeted cellular nutrients to help fight key sources of age‐associated cellular decline and promote cell health. As we age, so do our cells. Celltrient™ is designed to go deeper with targeted nutrients to help transform how cells perform with age. Traditional micro and macronutrients meet basic nutritional needs. However, they are generally not enough to combat the declines of cells' natural processes. Celltrient™ is: 

♦ Backed by Science 

♦ Precisely formulated to address 3 major sources of cell aging 

♦ Made to work in harmony with the body's natural processes 

♦ Contains cellular nutrients that go to work deep inside cells to help renew and restore cells’ natural processes.

If you experience reduced muscle strength and stamina, reduced resilience, decline in energy levels or poor exercise tolerance, which is common starting in your 40s, you may be experiencing the signs of AACD. Many of the signs of AACD are related to changes happening at the cellular level, where important natural processes are becoming less efficient as you age. 

‐ Celltrient™ provides cellular nutrients that can influence these pathways to help address key drivers of AACD and may be a fit for you. 

‐ If you are not necessarily feeling the effects of AACD yet but want to support cell health then make Celltrient™ a part of your regimen. 

In addition, factors that can accelerate AACD including sedentary lifestyle, physical or psychological stress, poor diet, alcohol or tobacco use, exposure to air pollution, and obesity. If can relate to these factors then Celltrient may be right for you.

Celltrient™ works with your body’s natural processes to promote cell health, cell by cell to revitalize and renew your cells’ natural processes. The product range features cellular nutrients that help replenish NAD+ important for natural energy production, renew the power plants in muscle cells and replenish essential building blocks for the protective antioxidant Glutathione.

While there are no medical or diagnostic tests for AACD, there are observable signs and symptoms linked to the decline in key cellular processes. These include fatigue, reduced muscle strength and stamina, and increased markers of oxidative stress and inflammation in the blood. Your doctor may also identify risk factors for accelerated cellular aging, such as smoking, chronic disease, sedentary lifestyle, and obesity.

The cellular nutrients, GlyNAC, UA and NR, in Celltrient™ products have been studied in clinical trials. In these studies, the nutrients are taken daily over a period of weeks to several months. Based on this, we recommend that you take Celltrient™ every day. 

GlyNAC (Glycine + N‐acetyl cysteine), found in Celltrient™ Cellular Protect, provides building blocks to help cells make the antioxidant glutathione in response to cellular needs. Clinical studies have shown that these two amino acids are less available in our cells as we age. Supplementation with Glycine and NAC can help replenish these important amino acid precursors for glutathione production. 

Urolithin A (UA), found in Celltrient™ Cellular Strength, was evaluated in a randomized, doubleblind, placebo‐controlled trial in healthy older adults. Daily supplementation with UA for 4 weeks improved markers of mitochondrial function and increased markers of mitophagy in skeletal muscle. A second clinical trial with UA was recently completed, and showed improved hamstring muscle strength in healthy, overweight adults consming UA daily for 4 months. 

Nicotinamide Riboside (NR), found in Celltrient™ Cellular Energy, has been studied in numerous clinical trials, resulting in 11 published studies. NR is clinically shown to increase NAD+ levels in as soon as 2 weeks, and these levels are sustained with continued daily intake of NR.

The cellular nutrients provided by Celltrient™ become available to your cells shortly after taking the products. In clinical trials, changes in markers of cellular health and function were observed over periods of weeks or several months. As with any nutritional product, your experience will vary depending on factors like your age, diet, exercise habits, and overall health. In clinical studies, the ingredients in Celltrient™ were taken daily to see a benefit. Based on this, we recommend that you take Celltrient™ every day.

Currently, there are no studies suggesting that there is a preferential time of day to take the product. It may be helpful to take Celltrient™ products at the same time every day as part of your daily routine.

Lifestyle habits—such as regular exercise and physical activity—promote better function of your body and your cells, which can help combat the effects of Age‐Associated Cellular Decline. Consuming a balanced diet is also important to help meet the basic nutritional needs of your cells and your body. However, traditional macro and micronutrients may not be enough to address the declines in cellular processes observed with AACD. Cellular nutrients have been shown to influence the pathways that decline with age and go to work deep inside cells to help renew and restore natural cell processes.

Traditional micro and macronutrients naturally found in foods help to meet basic nutritional needs. Cellular Nutrients may be available or derived from food sources yet are likely to be consumed in suboptimal amounts from a usual diet. For example: 

‐ NAC is not found in foods. Cellular levels of Glycine and Cysteine have been shown to be reduced with age and increased exposure to oxidative stress. 

‐ NR is a unique form of niacin (vitamin B3) naturally found in trace amounts in milk, but is not widely found in other common sources of B vitamins. 

‐ UA is a metabolite formed by gut bacteria when we eat foods containing compounds called ellagitannins – a type of polyphenol found in plants like pomegranates, berries, and nuts. However, even if you eat these foods, only 1 in 3 people have the gut bacteria needed to efficiently transform ellagitannins into UA

Celltrient™ can complement other daily vitamins or supplements. However, you should consult with your physician before taking Celltrient™ with any other dietary supplement.

Check with a physician before using Celltrient™ Protect if you are taking nitroglycerin. We are not aware of any drug interactions with Celltrient™ Cellular Energy and Strength, but be sure to consult with your healthcare provider before using Celltrient™ products if you are taking any medications or have a medical condition.

NR is Generally Recognized as Safe (GRAS) by the FDA and has been shown to be safe and well tolerated in clinical trials at the recommended dose. Over 10 clinical trials involving NR supplementation have been published.

GlyNAC is a patented combination of amino acids (glycine and N‐acetyl cysteine) that the body uses to produce glutathione, which declines as you age. GlyNAC has been shown to be safe and well tolerated at the recommended dose.

Based on the scientific evidence available today, we are not aware of any evidence that the ingredients in Celltrient™ products can cause any serious adverse effects when taken as recommended. However, should you experience any discomfort while taking Celltrient™, please contact our customer service department team at 1‐800‐849‐3016.

Consult with your healthcare provider before taking Celltrient if you have a medical condition or if you are taking any medications