Contact Us


If you have any queries, we have a Help Center that will tell you how to use our site, order from us, start an account and track the progress of your order.

Alternatively, you can create an account, or login to an existing account to send a message to our customer service team.

Live Chat:

Our advisers can assist with your queries through our Live Chat function, found at the bottom of our Help Center.

Our lines are open as follows:

8am - 8pm (MT) Monday to Thursday

8am - 5pm (MT) - Friday

8am - 12pm (MT) - Saturday

Sunday - Closed


Our phone lines are open 08:00 - 17:00(MT) Monday to Friday. Call 1-833-427-0864 to speak to one of our advisers.

Track Your Order:

If you're looking to track the status of an order, log into your existing account, or sign up here to access your Order Information. From here, you can also reorder from your previous purchases to easily ensure you never run out of your favourite Celltrient products.


We are always looking for ways to improve and would love to hear your opinions. Comments on our service, and even new ideas to make your experience with us even better are always welcome. You can let us know what you think by emailing our Customer Service Team via your account.